Wrong Fuel Rescue – You Really Do Need Expert Help

As a responsible and trustworthy company we feel that we should make every effort to advise and assist where we can, even if the likelihood of a potential customer seeing the advice we offer before they need it, is fairly low. It may help someone and that’s the main point. Today, we’re pointing out the importance of using an expert to do the fuel drain on your vehicle should you need it. We have attended 3 wrong fuel rescue cases over the last fortnight where we have had to assist a mechanic or put right a poor job done by a wrong fuel cowboy. The job where we assisted the mechanic was a genuine case of someone trying their best to do a good job for the customer but falling short because of a lack of equipment. The apparatus that we use is specifically designed to remove the wrong fuel from a vehicle. It’s very expensive and would only make economic sense to own it if you were going to use it regularly for it’s intended use. The chances of a local garage, dealership or general recovery company owning this type of equipment is very slim and, when required, you will probably find that the individual assigned the fuel drain task will try to make do with what equipment they do have or will hire sub-standard gear from somewhere else. We have seen cases where professional mechanics at certain dealerships which shall remain nameless, have attempted to do a fuel drain on a customer’s car with a hand pump and rubber tubing with the fuel going into a plastic barrel (and all over the car and the mechanic!) As we’re sure you’ll be aware, this is incredibly dangerous and definitely not advised. Anyway, back to our original case of the mechanic trying to do the best job that we could, he had considered doing something similar with a small electric pump but had realised that he had nothing to hold 60 litres of contaminated fuel in. That’s an awful lot of fuel and a very big container required. His client had filled a 4×4 Landrover up with petrol and there had been about 20 litres of diesel in there already. Our mobile wrong fuel emergency response vehicles are fitted with very large stainless steel fuel containers which are more than capable of storing several full tanks of contaminated fuel. The other consideration for our mechanic was for his safety. Petrol fumes are very unpleasant and harmful to inhale and this was another of his problems he was almost overcome by the fumes just from trying to pump out a little fuel because his storage container wasn’t a sealed unit. Our engineer turned up and took over the job and had everything sorted in about 15 minutes. The mechanic still had a happy customer and has vowed to always call us in the future if needs be. An awful lot of hassle could have been avoided if the customer had called us out in the first place but then many people don’t know we exist until they need us. We’re doing our best to make motorists more aware of this industry by regularly updating this blog with useful info.

The other cases we attended where we had to take over a job were very different. The first was at a dealership where the vehicle had a complicated dual fuel tank set up as some large 4×4’s tend to have. The dealer couldn’t do the job properly and did the right thing in calling us to assist. We’ll bet the customer still paid through the nose for the work though! The other case involved an abandoned job, the attending wrong fuel cowboy had found himself unable to do the job but had still demanded payment from the customer until a passing policeman intervened. The cowboy had then cleared off pretty sharpish leaving the customer stranded. We arrived and had the job all sorted and the vehicle running properly in double quick time.

Basically, the moral of these stories is that you should always call an expert where you’re dealing with hazardous chemicals. The industry is heavily regulated for a reason and all of our engineers have SPA passports to say they have been properly trained and they all have authorisation from the Environment Agency to allow them to handle and transport contaminated fuel.

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