Wrong Fuel Emergency Help – 24/7

Wrong Fuel 24-7For the vast majority of our customers, it’s the first time that they have put the wrong fuel into a vehicle. It tends not to be the kind of thing that you do more than once. The shock of a scary experience makes you more wary when filling up in the future. The fear is brought on by the unknown, with many of our customers calling and asking whether their cars will need new engines because they have tried to start the engine without realising what they’ve done. They have had visions of having to pay huge repair bills and the shock only subsides when we tell them that their vehicles will likely only need a fuel drain and fuel system flush to return them to their former working order. But that initial shock leaves its mark on the psyche. The lack of general knowledge when it comes to what to do in the event of having filled up your vehicle with the wrong fuel adds to the confusion and fear. Many people do not even know that this industry and such services even exist. Even those that do assume that a fuel drain service would only be available during normal working hours. We visit many customers at their homes after they have had their vehicle towed home at great expense. In almost all of these cases the wrong fuel mishap has taken place late in the evening, at night or very early in the morning. The victim has assumed that help would only be available between 9 and 5. The fact is that help is available from Wrong Fuel UK 24 hours a day, 7 days a week with the exceptions being Christmas day and New Years day when filling stations tend not to be open anyway.

One of our engineers recently reported a case after having received a call at 2.30 am from a desperate lone female. She had been travelling home after a shift working at a nightclub and had stopped to fill up. She had accidentally put half a tank of petrol into her diesel vehicle and had then tried to run the car. After making it about a mile further down the road she had broken down in the middle of a cold dark and rather lonely road with no street lighting. Her breakdown company had given her a minimum 2 hour wait and she couldn’t raise her local mechanic to see if a tow vehicle was available. In a last ditch attempt to resolve her predicament she searched for what to do in the event of putting the wrong fuel into a car and she found the Wrong Fuel UK website. The customer was amazed when we told her that we could be with her in 30 minutes time and that our cost was less than half what her breakdown company had quoted her. She quickly cancelled her breakdown assistance and awaited the arrival of our engineer.

Our prioritisation policy means that we will quickly organise the fastest response that we can manage where a customer is in any potential danger. In this case, our client had broken down in the middle of a dark, unlit road some distance from civilisation and she was alone. Even though she had breakdown service membership, they are catering for customers who have broken down for all sorts of reasons and are stuck with a schedule system. Our engineers specialise purely in wrong fuel emergencies and our close network of UK professionals means that there is always someone available to help whatever the time of day or night and whatever day of the week it may be. 2 am on a Sunday? No problem! Just call our team of wrong fuel experts.

Wrong Fuel Emergency – Cooking Oil Catastrophe

wrong fuel emergency biodieselAs we have established in previous blog posts, the internet can be a gold mine or a minefield when it comes to useful wrong fuel or general motoring related information. As car ownership becomes more and more expensive, we have been aware for a long while about the huge array of cut price motoring advice websites out there. Many of them offer sound advice about driving safely and efficiently, how to source the best value insurance or warranty and how to do simple maintenance yourself to save money. But, every so often, one of our wrong fuel engineers will come across a site which tries to take things a step too far by trying to make a complex and potentially dangerous job sound like something that just about anyone could do.

One of our engineers was recently called out to an unusual wrong fuel emergency in Birmingham. The car in question, an expensive premium model, had broken down at the side of the road about 2 miles from the owners home. The owner explained that he thought the car might have some bad fuel in it but didn’t elaborate until our engineer had reached him. The first thing our engineer noticed when he arrived on the scene and opened the car bonnet, was the strange smell coming from the car. The owner then went on to explain that he had found a website describing how to make your own diesel from used cooking oil. This is a perfectly reasonable and legal idea and diesel vehicles can indeed be made to run using used cooking oil, but the cooking oil needs to be chemically treated before it can be used as fuel and the additional chemicals required can be extremely hazardous if handled incorrectly.

Diesel fuel made from cooking oil is referred to as “biodiesel” and most website explanations of how to make it do stress that biodiesel manufacture should only be carried out by trained, experienced chemical engineers under carefully controlled conditions. Firstly, the process requires a lot of methanol which is a highly flammable and volatile chemical, even more so than petrol. It is also extremely poisonous if ingested. Secondly, caustic soda is used in large amounts which, upon skin contact, will cause severe chemical burns. These two hazardous chemicals need to be mixed together as part of the biodiesel making process and so it is fairly plain to see that great care is required when doing this. The process is also quite complex and exact quantities of chemicals need to be used at the right point in time. If something goes wrong then you may very well end up with a barrel of completely useless but highly dangerous chemicals.

It transpired that our wrong fuel customer had attempted to make his own biodiesel in his shed as he was fed up with having to pay ever increasing diesel fuel costs. He also confessed that the process had been very difficult and time consuming as he wasn’t really 100% sure what he was doing. The process appeared to be successful but the resulting biodiesel had not got his car very far and so something must have gone wrong during manufacture. Thankfully, our expert wrong fuel emergency engineer was able to drain the substance in question from the clients fuel tank without too much trouble. He then went on to thoroughly flush out the car’s fuel system to remove all traces of the biodiesel and refilled it with professionally refined diesel fuel. The car started and the engine ran smoothly. Our client had had a lucky escape.

Further investigation into biodiesel revealed that biodiesel made from waste cooking oil will freeze in cold weather and so even if our client had been successful with his attempts, he may very well have encountered this problem on particularly cold days. Also, biodiesel can often be more viscous than regular diesel fuel and so may transfer debris and sludge from the bottom of the fuel tank, to the fuel pump, eventually causing a blockage and consequent running problems. Fitting an inline filter is recommended if you are seriously considering the biodiesel route for your car. If you are adamant that you want to use biodiesel to run your vehicle, please only source it from a verified and certificated supplier and during winter months make sure you source specially blended biodiesel to avoid the fuel freeze problem.

Happy green motoring!